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Responsible Gambling at CosmoBet

Gambling is entertainment, not a source of income. The vast majority of players manage their time and budget without difficulty. For those who don't — or who feel the line shifting — this page outlines the tools available in your CosmoBet account and the independent organisations that provide free, confidential support.

18+ | Gamble Responsibly | T&Cs Apply

Tools Available in Your CosmoBet Account

CosmoBet provides a standard set of player-protection controls accessible through your account settings. None require approval from support to activate, and most can be set in under a minute.

Account Limits

Set a maximum deposit amount per day, week, or month. Once the limit is reached, further deposits are blocked until the period resets. Decreases take effect immediately. Increases are subject to a cooling-off period — typically 24 hours — to prevent impulsive changes during an active session.

Time-Out and Cooling-Off Periods

A short-term break lasting from 24 hours up to 30 days. During the time-out period, you cannot deposit, place bets, or access games. Your balance remains intact and the account reactivates automatically once the period ends. Useful if you need a reset without a long-term commitment.

Self-Exclusion

A longer-term block ranging from 6 months to 5 years. Self-exclusion cannot be reversed before the chosen period ends. CosmoBet closes the account, refunds any verifiable balance, and prevents re-registration for the duration. This is the strongest tool available — use it if shorter cooling-off periods have not worked.

24/7 Customer Support

If you need help activating any of these tools and cannot find the option in your account settings, contact CosmoBet's support team via live chat or email at support@cosmobet.com. Support is available around the clock and can apply limits or exclusions on your behalf.

How to set a deposit limit:

  1. Log in to your account
  2. Go to Account Settings, then Responsible Gambling (or Limits)
  3. Choose Deposit Limit and select the period (daily, weekly, or monthly)
  4. Enter the maximum amount
  5. Confirm

Warning Signs

Gambling stops being entertainment when one or more of these patterns appear. You do not need all of them — any single one is worth taking seriously.

  • Chasing losses — increasing stakes after a loss to try to win it back
  • Hiding play — concealing time or money spent from family, partner, or friends
  • Borrowing to gamble — using loans, credit cards, or borrowing from others to fund play
  • Missing commitments — skipping work, family events, meals, or sleep
  • Mood changes between sessions — feeling restless, irritable, or anxious when not playing
  • Failed attempts to cut back — repeatedly trying to stop or reduce without success
  • Spending essentials — using money set aside for rent, bills, or other necessities
  • Circumventing controls — misrepresenting income to bypass limits or opening multiple accounts to evade self-exclusion

If two or more of these apply to you right now, the account tools above are a reasonable starting point — but external support from the organisations listed below is the stronger next step. All services are free, confidential, and do not report you to anyone.

External Support Organisations

BeGambleAware

The UK's leading independent gambling charity. Offers a free helpline, live chat, and self-help resources. Available regardless of country. Web: begambleaware.org

GamCare

Provides free information, advice, and counselling for anyone affected by problem gambling, including friends and family. Operates the National Gambling Helpline in the UK. Web: gamcare.org.uk

Gamblers Anonymous

A 12-step recovery fellowship with an international network of in-person and online meetings. Peer-based, anonymous, and free. Web: gamblersanonymous.org

Gambling Therapy

Free online support for problem gamblers and their loved ones, available in multiple languages. Includes live advisors, support groups, and self-help materials. Web: gamblingtherapy.org

If your country is not well-served by the four organisations above, search "national gambling helpline" followed by your country name. Most jurisdictions have a publicly funded helpline. Calls are free and confidential.

Protecting Minors

CosmoBet is strictly for persons aged 18 and over. Age is verified during KYC checks before any withdrawal is processed.

If you share a device or home network with anyone under 18:

  • Do not save your password in the browser
  • Log out at the end of every session
  • Use parental controls on shared devices and home networks
  • Keep payment methods secure — do not leave card details saved in family-shared browsers

Software such as Net Nanny, CyberPatrol, and CYBERsitter can block gambling sites at the device or network level. These are particularly useful on shared family devices or for self-excluded players who want a hard technical barrier against relapse.

A Final Honest Note

No casino site benefits financially from telling you to stop playing. We are telling you anyway because the long-run economics of gambling — for the player — are negative on average. The house edge is real, the maths is unforgiving, and a winning streak is a sample-size artefact, not a predictor of future returns. Treat your gambling bankroll the same way you would treat the cost of a concert ticket or a meal out: an entertainment expense you have decided to spend, with no expectation of return. If that frame stops fitting your behaviour, the tools and helplines on this page exist for exactly that moment.

For information on CosmoBet's account verification process, see the registration guide. To review deposit limits and payment options, visit payment methods.

Only for persons 18+. If gambling is causing you harm, please contact one of the support organisations above. Help is free and confidential.